Quality System Support

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The highest product quality is achieved when everyone involved in the development and implementation of a product is included in the quality assurance process. To do this, OSRAM Opto Semiconductors have developed a quality system support which includes the following processes:

 

Define and develop management system of OSRAM - Opto Semiconductors acc. quality standards according to ISO/TS 16949

  • setup and update management system
  • perform audits and self assessments to prove conformity to system
  • offer management self assessment to support business excellence

Setup and improve Business Processes

  • support process owners in definition and description of their processes
  • agree on performance measurables
  • handle lifetime cycles of business processes incl. change management
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Handle controlled documents

  • Global documentation management for development and production lines
  • Intranet-based Documentation-Infopool